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Order Payment

Cahier d'Exercices Online has up to one week of the order being placed to confirm the availability of the merchandise ordered and to request further verification of the transaction by contacting the cardholder's bank or the cardholder himself . Once the transaction has been successfully processed the client will receive confirmation via email and the order will be dispatched in a timely manner. We accept Visa, MasterCard, American Express, Paypal and bank transfer as payment methods.


Payment Options

Cahier d’Exercices Online accepts Visa, MasterCard, American Express and Paypal as payment methods. . Payment is debited from your card at time that the order is placed. All Credit Card payments run through our secured Moneris server, a secure online payment gateway that encrypts your card details in a secure host environment.

You can also choose to pay with PayPal. When selecting this option at checkout, you will be directed to the PayPal site to 'Log In' and review the amount shown before clicking 'Pay Now'. Once this transaction is complete, you will then return to www.cahierdexercices.com.


Currency

Credit Cards will be debited in Canadian Dollars and the exchange rate at the time that the card is charged will be applied.


Taxes and Duties

The applicable taxes will be calculated at checkout and will be dictated by the destination origin and calculated in accordance to the applicable tax law of this destination.

Canada:

  • BC: 12% (GST)
  • MB: 7% (GST)
  • NB: 13% (GST)
  • NL: 13% (GST)
  • NS: 15% (GST)
  • ON: 13% (GST)
  • PE: 10% (GST)
  • QC: 9,975% (QST) + 5% (GST)
  • SK: 5% (GST)

United-States and International

Cahier d’Exercices is not required to and does not collect sales or use tax in the US, however your purchase may be subject to local use tax unless it is exempt from taxation. It is the customers responsibility to report any purchases of tangible personal property that have not been taxed by Cahier d’Exercices and pay use tax on those purchases unless exempt under local State law.

Cahier d’Exercices Online is not responsible for any duties or taxes applied to the shipment under any circumstances.


Shipping

Cahier d’Exercices Online ships worldwide .Shipments destined within the US and Canada will be shipped by Canada Post Expresspost . Shipments destined outside the Canada or the US will be shipped via DHL Express Worldwide.

All shipments are accompanied by an invoice with declared values of each item in Canadian Dollars.

Orders are processed by Cahier d’Exercices Online between Monday and Friday, excluding legal holidays. In the case that the order is placed on Saturday, Sunday, after opening hours or on a legal holiday the shipment will be dispatched on the next business day. Orders will only be dispatched once the availability of the merchandise has been confirmed and the payment has been successfully processed. A slight delay in shipping times may occur if goods are not available or the necessary information has not been received to process the transaction.

The client will receive a confirmation via email once merchandise has been shipped with the necessary information including any applicable tracking numbers, etc..

Shipping fees are calculated based on the clients location and the preferred shipping method. These fees are calculated at check out and are non refundable.


Exchange and Return Policies

We accept returns within one week of delivery of new merchandise as long as the original tags are still on the merchandise and it has not been worn, used or damaged in any way. In order to make a return, you must obtain an RA number for approval and indicate this number on the package.Inorder to receive an RA number, please email our customer service with the order number and the item(s) that you would like to return or exchange. We will respond within a timely manner to provide the RA number.

The client is responsible for the shipping fees to return an item as well as all duties and taxes associated to the shipment. All sale items are final sale and can not be returned or exchanged under any circumstances. We reserve the right to refuse any returns that do not meet these standards or that have been returned without a valid RA number.


All Celine bags are final sale. All Sale Items are Final Sale.